Last Updated: 11 August 2026
Digi Webflow Ltd (“Digi Webflow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect and disclose personal information when you visit or use our website, digiwebflow.com, contact us, request our services, or otherwise interact with Digi Webflow.
Digi Webflow Ltd is a company registered in England and Wales under company number 17372545.
Registered Office:
Office 20188
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom
Email: info@digiwebflow.com
Telephone: +44 7548 624899
1. Who We Are
Digi Webflow Ltd is a digital solutions and technology company providing services including website design and development, e-commerce development, custom software development, mobile application development, SEO, digital marketing, social media marketing, branding and graphic design, CRM solutions, business automation and related digital services.
For the purposes of applicable UK data protection legislation, Digi Webflow Ltd may act as the data controller of personal information collected through our website and in connection with our business activities.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
Information You Provide Directly
This may include:
- Full name
- Business or company name
- Email address
- Telephone number
- Postal or business address
- Website address
- Information about your business
- Project requirements
- Service enquiries
- Budget or project information
- Messages and communications you send to us
- Information provided when requesting a quotation or consultation
- Information provided when subscribing to our newsletter or marketing communications
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Website pages visited
- Referring website
- Date and time of visits
- Website interaction information
- Technical and diagnostic information
We may collect this information through cookies, analytics tools, server logs and similar technologies.
Information Relating to Services
If you become a customer, we may collect additional information necessary to provide our services, manage your account, communicate with you, prepare invoices, process payments and maintain business records.
3. How We Collect Your Information
We may collect personal information when you:
- Visit our website
- Complete a contact or enquiry form
- Request a quotation
- Request a free consultation
- Request an SEO audit
- Subscribe to our newsletter
- Contact us by email or telephone
- Communicate with us through social media
- Enter into an agreement with us
- Purchase or use our services
- Communicate with our team during a project
- Provide information through another business communication channel
We may also receive information from third parties where this is lawful and appropriate, such as business partners, advertising platforms, payment providers or publicly available business information.
4. How We Use Your Information
We may use personal information for the following purposes:
- Responding to enquiries
- Providing quotations and proposals
- Providing website design and development services
- Providing software and application development services
- Providing SEO and digital marketing services
- Managing client projects
- Communicating with customers
- Providing customer support
- Processing payments and invoices
- Managing contracts and business relationships
- Improving our website and services
- Analysing website performance
- Understanding how visitors use our website
- Sending marketing communications where permitted
- Preventing fraud, abuse and security threats
- Maintaining the security and functionality of our systems
- Complying with legal and regulatory obligations
- Establishing, exercising or defending legal claims
- Protecting our business, clients and website users
We will only use personal information for purposes that are compatible with applicable data protection law.
5. Lawful Bases for Processing
Depending on the circumstances, we may process personal information under one or more of the following lawful bases:
Contract
We may process information where it is necessary to enter into or perform a contract with you.
For example, we may need your contact and billing information to provide a website development, software development, SEO or digital marketing service.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
Examples may include:
- Improving our services
- Managing customer relationships
- Website security
- Business administration
- Direct marketing where legally permitted
- Fraud prevention
- Protecting our legal rights
Consent
Where required by law, we may ask for your consent before processing certain information, such as sending certain marketing communications or using certain non-essential cookies.
You may withdraw consent at any time.
Legal Obligation
We may process information where necessary to comply with a legal or regulatory obligation.
6. Marketing Communications
Where legally permitted, we may use your contact information to send information about our services, offers, updates, digital marketing services, website development services or other business-related communications.
You can unsubscribe from marketing communications at any time by:
- Using the unsubscribe link included in our emails; or
- Contacting us at info@digiwebflow.com.
We will respect your marketing preferences.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, improve website performance, understand visitor behaviour and, where permitted, support analytics and marketing activities.
Cookies may include:
- Strictly necessary cookies
- Analytics or performance cookies
- Functional cookies
- Marketing or advertising cookies
Where applicable, non-essential cookies will only be used in accordance with applicable legal requirements and your cookie preferences.
You can manage cookies through your browser settings and, where available, our cookie consent mechanism.
If we use third-party analytics, advertising or tracking technologies, additional information may be provided through our cookie notice or cookie settings.
8. Third-Party Services
We may use trusted third-party service providers to operate and improve our business and website.
Depending on the services we use, these providers may include:
- Website hosting providers
- Domain and infrastructure providers
- Email providers
- CRM and customer-management platforms
- Analytics providers
- Payment processors
- Cloud storage providers
- Marketing platforms
- Advertising platforms
- Cybersecurity providers
- Software and development platforms
- Professional advisers
Third-party providers may process personal information only where necessary to provide their services to us and subject to appropriate contractual or legal safeguards.
We do not sell your personal information.
9. International Data Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards are in place where required by applicable data protection legislation.
These safeguards may include adequacy regulations, appropriate contractual safeguards or other lawful transfer mechanisms.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
- The nature of the information
- The purpose for which it was collected
- Whether you are an existing customer
- Our contractual relationship with you
- Legal, accounting or regulatory requirements
- The need to establish or defend legal claims
For example, customer and financial records may need to be retained for longer periods where required by applicable law.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Accidental loss
- Destruction
- Alteration
- Disclosure
- Misuse
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
You should therefore avoid sending highly confidential information through unsecured communication channels unless specifically requested by us.
12. Sharing Your Information
We may share personal information where necessary with:
- Employees and authorised members of our team
- Contractors working on your project
- Technology and hosting providers
- Payment providers
- Accounting and professional advisers
- Marketing and analytics providers
- Legal advisers
- Government authorities or regulators where legally required
We only share information where there is a legitimate and lawful reason to do so.
13. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to be informed about how your personal information is used
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to request restriction of processing
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to data portability in applicable circumstances
- Rights relating to automated decision-making and profiling where applicable
These rights are subject to certain legal exceptions and limitations.
14. How to Exercise Your Rights
If you wish to exercise any of your data protection rights, please contact us:
Digi Webflow Ltd
Office 20188
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom
Email: info@digiwebflow.com
Telephone: +44 7548 624899
We may need to verify your identity before responding to certain requests.
15. Complaints
If you have concerns about how we process your personal information, we encourage you to contact us first so that we can investigate and try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe that your personal information has been handled unlawfully.
Information about making a complaint is available from the ICO.
16. Children’s Privacy
Our website and services are primarily intended for businesses and adults.
We do not knowingly collect personal information from children for the purpose of providing our business services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.
17. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our services
- Changes to technology
- Changes to our business practices
- Changes in applicable legislation
- Changes in regulatory guidance
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Where required, we will provide additional notice of significant changes.
19. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Digi Webflow Ltd
Company Number: 17372545
Office 20188, 182–184 High Street North
East Ham, London, E6 2JA
United Kingdom
Email: info@digiwebflow.com
Phone: +44 7548 624899
© 2026 Digi Webflow Ltd. All rights reserved.