Last Updated: 11 August 2026
These Terms & Conditions (“Terms”) govern the use of the Digi Webflow website and the provision of services by Digi Webflow Ltd (“Digi Webflow”, “we”, “us”, or “our”).
By using our website or purchasing our services, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Company Information
Digi Webflow Ltd is a company registered in England and Wales.
Company Name: Digi Webflow Ltd
Company Number: 17372545
Registered Office: Office 20188, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: info@digiwebflow.com
Telephone: +44 7548 624899
2. Our Services
Digi Webflow provides digital and technology services, which may include:
- Website design and development
- Website redesign
- E-commerce development
- Custom software development
- Mobile application development
- SEO services
- Digital marketing
- Search engine marketing
- Social media marketing
- Content marketing
- Branding and graphic design
- CRM development
- Business automation
- Website maintenance
- Technical support
- Digital strategy and consultancy
- Other related digital services agreed with the client
The exact services provided will depend on the proposal, quotation, statement of work, order, agreement or other written confirmation provided to the client.
3. Quotations and Proposals
Before commencing a project, we may provide the client with a quotation, proposal, scope of work or project specification.
Unless otherwise stated in writing:
- Quotations are valid for the period stated in the quotation.
- A quotation does not constitute acceptance of an order until confirmed by Digi Webflow.
- Any additional work outside the agreed scope may be charged separately.
- Prices may change if the client’s requirements change after the project has started.
- Third-party costs may be charged separately where applicable.
4. Project Scope
The project scope will be based on the requirements agreed between Digi Webflow and the client.
The client is responsible for providing accurate information, content, branding materials, images, access credentials and other materials reasonably required to complete the project.
If the client requests additional functionality, pages, integrations, revisions or services outside the agreed scope, Digi Webflow may provide an additional quotation.
5. Client Responsibilities
The client agrees to:
- Provide accurate project information
- Provide required content and materials in a timely manner
- Provide necessary access to relevant systems
- Review and approve project work within a reasonable timeframe
- Ensure that materials supplied to Digi Webflow can legally be used
- Provide accurate business, legal and regulatory information
- Cooperate reasonably throughout the project
Delays caused by the client may affect the project delivery schedule.
6. Website Development
For website development projects, Digi Webflow will develop the website according to the agreed project scope.
Unless expressly stated otherwise, website development does not automatically include:
- Domain registration
- Hosting
- Premium plugins
- Premium themes
- Paid third-party software
- Stock photography
- Paid APIs
- Third-party subscriptions
- Ongoing SEO
- Ongoing maintenance
- Advertising budgets
Where these services or products are included, they will be identified in the relevant quotation or agreement.
7. Software and Mobile Application Development
Custom software and mobile applications are developed according to the agreed requirements and project scope.
Features, integrations and functionality not included in the original scope may require additional development fees.
Third-party platforms, APIs, app stores and software providers may impose their own terms, fees, limitations or technical requirements.
Digi Webflow is not responsible for changes, interruptions or restrictions imposed by independent third-party platforms.
8. SEO and Digital Marketing Services
SEO and digital marketing services are intended to improve online visibility, traffic, engagement and other agreed marketing objectives.
However, Digi Webflow does not guarantee:
- A specific Google ranking
- A specific number of visitors
- A specific number of leads
- A specific number of sales
- A specific advertising return
- A specific business revenue level
Search engines, advertising platforms and social media platforms are independent third parties and may change their algorithms, policies, ranking systems or advertising requirements at any time.
Marketing performance may therefore vary.
9. Content and Client Materials
The client remains responsible for the accuracy, legality and ownership of content supplied to Digi Webflow.
This may include:
- Text
- Images
- Videos
- Logos
- Product information
- Customer reviews
- Business information
- Data
- Documents
- Other intellectual property
The client confirms that they have the necessary rights, licences and permissions to provide these materials to us.
The client agrees to indemnify Digi Webflow against claims arising from unlawful or unauthorised materials supplied by the client, to the extent permitted by law.
10. Intellectual Property
Unless otherwise agreed in writing, Digi Webflow retains ownership of its pre-existing:
- Code
- Frameworks
- Templates
- Design systems
- Development tools
- Processes
- Methods
- Libraries
- Technical components
- Proprietary materials
Once the client has paid all amounts due under the relevant agreement, the client will receive the rights expressly granted under the applicable project agreement.
Third-party software, plugins, themes, fonts, stock images, APIs and other third-party materials remain subject to their respective licences and terms.
11. Portfolio and Marketing Use
Unless the client requests otherwise in writing, Digi Webflow may display completed work in its portfolio, website, presentations or marketing materials.
We may identify the client or project where appropriate.
If a project is subject to confidentiality restrictions, those restrictions will take precedence over this provision.
12. Payments
Payment terms will be stated in the relevant quotation, invoice or agreement.
Depending on the project, Digi Webflow may require:
- An upfront deposit
- Milestone payments
- Monthly payments
- Final payment before launch or delivery
Invoices must be paid within the agreed payment period.
Digi Webflow reserves the right to pause work where invoices remain unpaid.
Any payment schedules agreed in writing will take precedence over general payment provisions in these Terms.
13. Additional Work
Work outside the agreed scope may include:
- Additional pages
- Additional design revisions
- New functionality
- Additional integrations
- New software features
- Additional content
- Additional SEO work
- Additional marketing campaigns
- Changes requested after approval
- Changes caused by third-party systems
Additional work may be charged at our applicable rates or quoted separately before the work begins.
14. Revisions and Approvals
The number of revisions included in a project will be stated in the applicable quotation or agreement.
The client is responsible for reviewing and approving work.
Once a design, page, feature or project stage has been approved, subsequent changes may be treated as additional work.
15. Delivery Times
We will make reasonable efforts to complete projects within the estimated timeframe provided.
However, delivery dates may change due to:
- Changes in project requirements
- Client delays
- Delayed approvals
- Delayed content or materials
- Third-party services
- Technical issues
- Hosting or domain issues
- API limitations
- App store review processes
- Circumstances outside our reasonable control
Estimated delivery dates are not guaranteed unless expressly agreed as a contractual deadline.
16. Hosting and Domains
Where Digi Webflow provides domain registration or hosting services, those services may be subject to the terms and conditions of the relevant third-party provider.
Domain availability and renewal are not guaranteed.
The client is responsible for ensuring that domain registration details are accurate and that renewal payments are made where the client is responsible for them.
17. Third-Party Services
Some projects may depend on third-party services, including:
- Hosting providers
- Domain registrars
- Payment providers
- Google services
- Meta services
- Microsoft services
- Cloud platforms
- APIs
- Plugins
- Software platforms
- Email providers
- App stores
Digi Webflow does not control these third-party providers and cannot guarantee their continued availability, functionality, pricing or policies.
Where third-party services are required, the client may be responsible for the applicable subscription or usage fees.
18. Website Maintenance and Support
Unless ongoing maintenance or support is included in the client’s agreement, Digi Webflow is not automatically responsible for maintaining a website after delivery.
Maintenance and support may include:
- Security updates
- Software updates
- Bug fixes
- Website changes
- Technical support
- Performance optimisation
- Backups
The exact level of support will depend on the package or agreement purchased.
19. Warranties and Corrections
We will use reasonable care and skill in providing our services.
If an agreed deliverable contains a genuine defect attributable to our work, we will make reasonable efforts to investigate and correct the issue within the applicable support or warranty period agreed with the client.
This does not cover problems caused by:
- Client modifications
- Third-party modifications
- Hosting failures
- Third-party software
- Plugin conflicts
- API changes
- Malware
- Unauthorised access
- Changes made outside Digi Webflow
- Misuse of the delivered system
20. Cancellation and Termination
Either party may terminate a project or agreement where permitted by the applicable contract and law.
Digi Webflow may suspend or terminate services where:
- Invoices remain unpaid
- The client materially breaches the agreement
- The client provides unlawful materials
- The client engages in abusive, fraudulent or illegal conduct
- Continuing the project would expose Digi Webflow to significant legal or security risks
Where a project is cancelled after work has commenced, the client may be responsible for payment for work completed, committed third-party costs and other amounts properly due under the agreement.
Nothing in these Terms limits statutory cancellation or consumer rights that cannot legally be excluded.
21. Refunds
Refund eligibility depends on the service purchased, the applicable agreement and applicable law.
Where work has already been completed or third-party costs have been incurred, these amounts may not be refundable where legally permitted.
Nothing in these Terms is intended to remove or restrict any legal rights that cannot lawfully be excluded.
22. Confidentiality
Both parties may receive confidential information belonging to the other party.
Each party agrees to take reasonable steps to protect confidential information and not disclose it to third parties except where:
- Required by law
- Necessary to perform the agreement
- Required by professional advisers
- The information is already publicly available
- The other party has provided permission
23. Data Protection
Digi Webflow may process personal information in connection with providing its services.
Our processing of personal information is described in our Privacy Policy.
Where Digi Webflow processes personal data on behalf of a client as a processor, the parties may need to enter into additional data-processing arrangements where required by applicable data protection legislation.
24. Security
We take reasonable steps to protect systems and information under our control.
However, no website, software system, online service or internet transmission can be guaranteed to be completely secure.
Clients are responsible for maintaining appropriate passwords, access controls and security practices for accounts under their control.
25. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Subject to applicable law, Digi Webflow will not be responsible for indirect or consequential losses, including loss of profits, loss of business, loss of anticipated savings, loss of opportunity or loss of reputation.
Where legally permitted, Digi Webflow’s total liability arising from a particular service or project will be limited to the total amount paid by the client for that particular service or project during the applicable contractual period.
This limitation does not apply where liability cannot legally be limited or excluded.
26. No Guarantee of Business Results
Digi Webflow provides professional digital and technology services but does not guarantee a particular business outcome.
In particular, we do not guarantee that:
- A website will generate a particular amount of revenue
- SEO will achieve a particular search-engine ranking
- Advertising will generate a particular number of leads
- A software product will produce a particular financial result
- A marketing campaign will achieve a particular return on investment
Business performance depends on numerous factors outside our control.
27. Acceptable Use
You must not use our website or services to:
- Conduct unlawful activities
- Distribute malware
- Commit fraud
- Infringe intellectual property rights
- Abuse or attack third-party systems
- Distribute illegal content
- Attempt unauthorised access
- Harass or threaten others
- Violate applicable laws or regulations
We reserve the right to suspend services where necessary to protect our systems, employees, clients or third parties.
28. Website Use
You may use the Digi Webflow website for lawful purposes only.
You must not:
- Attempt to gain unauthorised access to our systems
- Interfere with website functionality
- Copy substantial parts of the website without permission
- Introduce malicious code
- Use automated systems to abuse the website
- Use the website for fraudulent purposes
All website content is provided for general informational purposes unless expressly stated otherwise.
29. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience.
Digi Webflow does not control or endorse third-party websites and is not responsible for their content, availability, security or privacy practices.
30. Force Majeure
We will not be liable for delays or failures caused by circumstances outside our reasonable control.
Such circumstances may include:
- Natural disasters
- Internet outages
- Cyberattacks
- Government actions
- War
- Civil unrest
- Power failures
- Telecommunications failures
- Third-party platform outages
- Major software failures
- Labour disputes
- Other events beyond our reasonable control
31. Changes to These Terms
We may update these Terms from time to time.
The latest version will be published on our website with the applicable “Last Updated” date.
Changes will not affect rights or obligations that have already arisen under an existing agreement unless permitted by law or expressly agreed by the parties.
32. Governing Law
These Terms are governed by the laws of England and Wales.
Subject to any mandatory consumer rights or applicable legal requirements, the courts of England and Wales will have jurisdiction over disputes arising from these Terms.
33. Consumer Rights
If you are a consumer, nothing in these Terms is intended to exclude or restrict rights that you have under applicable UK consumer protection legislation.
Where mandatory consumer rights apply, those rights will continue to apply regardless of anything stated in these Terms.
34. Entire Agreement
The relevant quotation, proposal, statement of work, order, service agreement and these Terms together form the agreement between Digi Webflow and the client, subject to the terms expressly agreed between the parties.
If there is a conflict between these Terms and a specific written agreement, the specific written agreement will take precedence to the extent of the conflict.
35. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
The invalid provision will be modified or interpreted to the extent necessary to make it lawful and enforceable where possible.
36. Contact Us
For questions about these Terms or our services, please contact:
Digi Webflow Ltd
Company Number: 17372545
Office 20188
182–184 High Street North
East Ham
London
E6 2JA
United Kingdom
Email: info@digiwebflow.com
Phone: +44 7548 624899
Website: digiwebflow.com
© 2026 Digi Webflow Ltd. All rights reserved.
